A PACT MATTERS Curriculum
The Author Behind the Series
After 30 years in ophthalmology — including 23 years in Army Ophthalmology and work across 200+ practices — the same problem kept surfacing: Lean tools designed for manufacturing, adapted poorly for healthcare, and never built for ophthalmology specifically. The Lean Healthcare Excellence Series was written to fix that.
Dr. Matthew Parker
CLSSMBB, PhD, DSc, PMP, CTC, COMT
Why These Four Books Exist
Each book in the Lean Healthcare Excellence Series corresponds to a phase of real practice transformation — the same sequence PACT MATTERS uses in consulting engagements with ophthalmology practices nationwide.
- 1From Chaos to Clarity — builds the mindset.
- 2The Lean Ophthalmology Project Charter — maps the current state.
- 3High-Reliability Ophthalmology — drives rapid improvement.
- 4The Lean Ophthalmology Certification Guide — sustains and scales it.
30 Years. 200+ Practices. One Curriculum.
Dr. Matthew Parker began his career in Army Ophthalmology, where the stakes for operational efficiency were absolute. Over the next three decades, he brought that discipline to civilian eye care — working with solo practices, academic medical centers, and multi-site groups to eliminate waste, reduce patient wait times, and build cultures of continuous improvement.
The Lean Healthcare Excellence Series distills those 200+ engagements into a structured, teachable curriculum — one that any ophthalmology team can follow from first principles all the way to certification-level mastery.
Credentials
Dr. Matthew Parker, CLSSMBB, PhD, DSc
PhD
Doctor of Philosophy
Advanced research and scholarship in healthcare systems.
DSc
Doctor of Science
Applied scientific expertise in clinical process improvement.
CLSSMBB
Certified Lean Six Sigma Master Black Belt
The highest practitioner certification in Lean Six Sigma methodology.
PMP
Project Management Professional
Formal certification in enterprise project leadership.
CTC
Corporate Trainer Certified
Specialized training in organizational and team change management.
COMT
Certified Ophthalmic Medical Technologist
Clinical expertise in ophthalmic technology and patient care.
About PACT MATTERS
PACT MATTERS is the only Lean Six Sigma consultancy built exclusively for ophthalmology. With 200+ practices served, it is the creator of the COLSSP certification — Certified Ophthalmology Lean Six Sigma Professional — and the PACT Framework, a structured methodology for practice-wide transformation.
The Lean Healthcare Excellence Series is the educational arm of that work — giving teams the same frameworks used in live consulting engagements, packaged for self-directed and instructor-led learning.
Learn more at pactmatters.com →What Readers Say About the Series
"This curriculum gave our team a shared language around improvement. We reduced patient wait times by 22% within three months of completing Book 2."
Dr. Sarah M.
Ophthalmologist, Multi-site Practice
Get the Full Series
Four lean ophthalmology books. One structured path. Real results for your practice.
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